Shipping policy

Shipping Policy – OrbPals

Shipping Policy – OrbPals

Thank you for shopping with OrbPals!

All of our products are made-to-order through our print-on-demand partners. This means every item is created just for you after you place your order.

Processing Time Orders typically take 2–7 business days to process and print before they ship.

Shipping Time Once your order ships, delivery usually takes 5–12 business days within the United States, depending on your location and the shipping method selected at checkout. You will receive a tracking number by email as soon as your order ships.

Please note: Delivery times may be longer during holidays or high-volume periods.

International Shipping We currently ship primarily within the United States. International shipping may be available on select products and will show at checkout if offered.

Returns & Exchanges Because all products are made-to-order just for you, we are unable to accept returns or exchanges.

Questions? If you have any questions about your order or shipping, please reach out to us at hello@orbpals.com — we’re happy to help!